Shipping Policy

About Goxmix delivery times

Estimated delivery time is 7 - 15 business days, depending on the shipping method. All of our products are dispatched 1 - 2 business days. However, during peak times such as holiday seasons and public holidays, this may be delayed slightly.
If your items have not arrived within 30 business days (eg: missing items, express service delayed, customs inspection delayed), please contact us at so we may assist you regarding the status of your order.
If you want return and refund, see Return & Refund Policy

We have delivery only to New Zealand and we don't provide international delivery

The following is a list of Goxmix shipping methods and shipping time
NZ Post: 12-15 Business Days
All orders shipped for free shipping
NZ$0.00
DHL: 7-10 Business Days
All orders shipped for NZ$20.38
NZ$20.38

About order tracking

Goxmix will email you a tracking number, usually after we have shipped your order, you can use it to check item tracking information in the express tracking website you know, or check your order information on our website. >> Orders Track

Can The Order Be Delivered To Multiple Addresses?
Goxmix do not offer the shipment to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.

Missing items?
If the item is missing in transit, please contact us in time. After confirming the information items missing, we will resend the missing items to you (at no cost).
If you want return and refund, see Return & Refund Policy